Future Banks Summit 2020


23 Nov 2020 – DAY 1

24 Nov 2020 – DAY 2


Abdulaziz Aldahmash is a banker with over 16 years of experience in banking technology and Payments. He is successful transformation and strategic-thinking leader with a proven track record, credited with bringing a significant increase (Approx.140%) in usage of payments and reduction of cash usage on a national level by implementing an effective business strategy.

Currently, he is working as head of Digital Banking and Payments in HSBC-Saudi Arabia (SABB) and one of his main responsibility is driving FinTech partnership, prior joining SABB, he was working for the central bank of Saudi Arabia (SAMA) and leading the national payment modernization program which sat the foundation for Cashless growth.

Abdulaziz Aldahmash
Head of Digital Banking and Payments

Abdulmohsen Al-Mulhem is the Chief Marketing & Customer Experience Officer of Bank AlBilad. In his current role he focuses on creating high-quality customer experiences through journey mapping and cultural change. With his customer-centric mindset he successfully led AlBilad to be one of the country most influential brands. He is an advocate for an experience-driven economy Abdulmohsen and has over 25 years of experience holding several senior leadership roles. Prior to joining AlBilad, he served as General Manager of Marketing, Corporate Communications and Customer service for Mawhiba, one of the largest providers of training and skill development in the region. Embedding a customer-driven growth culture he worked closely with business process organizations.

Abdulmohsen Al-Mulhem
Chief Marketing & Customer Experience Officer
Bank AlBilad

Ali Alomran is a recognized technology and banking executive with over 25 years of progressive achievements in banking, investment, and financial technology. He is the CIO for Arab National Bank and its subsidiaries.

Ali Alomran
Chief Information Officer
Arab National Bank

Ameet Jugnauth joined Lloyds Banking Group as the Head of IT Risk and Governance in 2019. Ameet began his career in Financial Services in 1998 and has held a number of risk and compliance roles since. He settled in the work of Information Security and Technology Risk in 2007 when he joined Aviva, running several global security projects. In 2015 he joined Direct Line Insurance group where he was the Head of IT and Cyber risk in the first line, leading several transformation initiatives.

Ameet Jugnauth
Head of IT Risk & Governance
Lloyds Banking Group (UK)

Dr. Amer Alzaidi is an Associate Professor of Artificial Intelligence for Banking University of Jeddah & Head of Fintech for Banking Research Group University of Jeddah. He is currently heading the Digital Transformation & Strategy in The Saudi Investment Bank for Corporate Holding PhD in Artificial Intelligence for Banking and Finance at University of York, United Kingdom.

Dr. Amer Alzaidi
Head of Digital Transformation & Strategy
The Saudi Investment Bank

Basil Al Alola has been a corporate banker his entire career with the luxury of managing SMEs, emerging and large corporations through 3 different leading corporate banks within the kingdom. He progressed through the ranks as a result of hard work, commitment and good fortune.

He is a strong believer of partnerships between financial institutions and corporates over a transactional lender-borrower relationship. Transparency with internal and external stakeholders along with having a mutually beneficial relationship results in longevity.

Basil Al Alola
Head of Middle Corporate Banking
Al Rajhi Bank

Fahad Altwaijri has BSc and Master’s degree in technology, with over 16+ years of experience which includes taking multiple roles in the technology, supply chain and banking industries. He has been working in digitizing and automating processes since 2011 focusing on banking and innovation. He is leading the Retail Banking Technology in SABB.

Fahad Altwaijri
Head of Retail Banking Technology & Enterprise Solution

Dr. Faisal Sibai is a Seasoned cybersecurity professional with more than 21 years’ experience in the cybersecurity community. Dr. Faisal has held many positions and comes with both local and international experiences with various big names around the world. He holds a Doctor of Philosophy and Masters in Information Security from George Mason University, Fairfax, VA.

Dr. Faisal Sibai
Senior Director & CISO – Head of Cybersecurity
Sovereign Wealth Fund

Grant Niven is the Head of Group Digital, Banque Saudi Fransi (Riyadh, KSA). He is accountable for defining and executing the Bank-wide digital vision and strategic initiatives across the organisation, the visionary for the future of banking.

Originally from, Scotland, UK, since graduating from Strathclyde University (Glasgow) over the last 20+ years Grant has worked in several executive roles in the technology, consulting and financial services industry in Europe and the Middle East. Prior to joining BSF in March ’20, Grant held a partner position with EY where he led the Technology Consulting practice for the financial services sector across the MENA region.

Grant Niven
Head of Group Digital
Banque Saudi Fransi

Millie Gillon is a native New Yorker and Singapore transplant who has a wealth of knowledge about innovation and strategy, and combines this with the use of data and design thinking to reshape the client experience and innovation. Millie is currently the Global Head of Client Experience at Standard Chartered Bank. Prior to joining Standard Chartered, she led co-innovation for Citi and American Airlines at Mastercard. Millie has held senior product and innovation roles at Prudential Financial, JPMorgan Chase and American Express, where she concurrently earned her Masters in Communications and Leadership Studies and her Six Sigma Black Belt.

Millie Gillon
Managing Director & Global Head of Client Experience
Standard Chartered Bank (Singapore)

Ewa Kostorkiewicz is a Senior Executive with extensive experience and broad expertise in banking both in Europe and in the United Arab Emirates. She is passionate about turning customer experience strategies and customer insights into meaningful outcomes. An expert in experience & service design, business process transformation, customer insights and metrics, service culture, change management. A leader of multiple customer experience and process improvement projects based on Voice of Customer. Also a member of Customer Experience Professionals Association.

Ewa Kostórkiewicz
Head of Customer Insights and Performance
First Abu Dhabi Bank (FAB)

Paolo Barbesino leads the Group Retail Banking’s digitization agenda, designing and delivering Emirates NBD digital roadmap to better serve customers, and strengthening the digital monetization focus while continuing to lead a sustainable innovation in the region and beyond

Paolo Barbesino
SVP, Head of Multichannel Banking
Emirates NBD

Bahaa Khashogji has 20 years of experience mainly under the corporate banking group. He holds a Bachelors’ in Business Administration with double major in Accounting and Finance and a minor in Economics from TCU, USA. He is also a board member at United Cooperative Assurance (UCA), a publicly listed company.

Bahaa Khashogji
Country Head of Micro, Small & Medium Enterprise (MSME)
Banque Saudi Fransi

Amit Malhotra heads the Personal Banking Group in CBD and is responsible for leading and transforming the retail bank division on its journey towards digitization and customer centricity. Prior to joining CBD, Amit was Senior Managing Director and Group Retail Banking Head at Al Hilal Bank in Abu Dhabi. Before moving to the UAE, he held senior retail and credit roles in Standard Chartered Bank in Singapore, Vietnam and India as well as similar roles in Citibank in Thailand and India. Amit holds a BCom (Hons) from Delhi University and a Post Graduate Diploma in Business Management from the Institute of Management Technology, India. Amit is a trained Six Sigma Master Black Belt and was a founding member of www.makemytrip.com, India’s largest online travel company with market cap of over $1.2 billion.

Amit Malhotra 
General Manager, Retail and SME Banking
Commercial Bank of Dubai

Sponsors & Partners

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