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Why Attend?
CUSTOMER EXPERIENCE VS RISK MITIGATION: AN AVOIDABLE TRADE-OFF
Compared to its potential, the actual adoption of Cloud has been relatively lackluster in the BFSI industry till now. A key factor that keeps financial institutions and their customers from embracing the Cloud is risk-aversion.
Conventional banks, insurance and financial institutions might avoid experimenting with Cloud-led innovation and customer services. They choose to invest more in security measures, because of the high stakes involved. In such conditions, customer-centricity might take a backseat.
On the other hand, challenger banks and new age fintech services are trying to capture the hidden market, constituting a diverse customer base, which prioritizes revolutionary customer experiences and absolute convenience, while performing financial transactions. Yet there is low acceptance due to lingering fears of cyber risks involved.
However, is this trade-off between customer experience and risk mitigation truly unavoidable?
Not really! Indeed, it is possible to empower conventional banking institutions as well as neo banks with cutting edge cloud technologies, so that they can create new benchmarks in customer experience and risk mitigation simultaneously.
Join Cloud4C and Oracle in this exclusive CXO roundtable to know more about the strategies to ensure Customer Experience and Risk Mitigation go hand in hand and how no trade-off is required whatsoever. We shall also discuss success stories of financial institutions that have aced the transformation race, risk-proof.
AGENDA – 31st August 2022 (10:00am – 02:00pm)
| Time | Session |
|---|---|
| 10:00 A.M. - 10:30 A.M. | Meet and Greet |
| 10:30 A.M. - 10:45 A.M. | Managing experience Vs risk in Financial Services, Cloud4C |
| 10:45 A.M. - 11:05 A.M. | Accelerating growth with cloud transformation |
| 11:05 A.M. - 12:05 P.M. | Interactive Boardroom |
| 12:05 P.M. - 12:30 P.M. | Networking break |
| 12:30 P.M. - 12:45 P.M. | Mission Critical Masters |
| 12:45 P.M. - 01:00 P.M. | Next Steps - Cloud Journey |
| 01:00 P.M. - 2:00 P.M. | Lunch |
Who Should Attend
CDO, CIO, CTO, Head IT, Head of Cloud Transformation, Head of Digital Transformation
Boardroom leaders
Mohammed Muneebuddin
Vice President - Global ISV and BFSI
Cloud4C & CtrlS
Muneeb, with more than 15 years of experience in Datacenter, Cloud and Managed Services Industry, is a passionate leader in charge of developing and driving new opportunities, mapping digital transformation journeys and leading the banking vertical industry cloud initiatives at Cloud4C. Muneeb is currently working on empowering banks in their digital transformation journey in close association with Global Banking Service providers by forging strategic alliances across the globe right from Americas to APJ region to help enhance business growth for the BFSI vertical.
Muneeb has been with the Cloud4C since inception from 2007 and plays a key part in initiatives around cloud and Bank-in-a-box. He is often invited as a guest speaker and Banking expert panelist in various industry forums. When not solving business puzzles, you can see him trekking in forests or rejuvenating in nature. Muneeb holds a Post Graduate Degree in Management.
Industry Strategy Leader with entrepreneurial flair having 26+ years of experience in FSI (Financial Services Industry), including 5 years Business Management (Vice President) & 5 Years Techno Functional Consulting experience with Fortune Five Hundreds in United States. Personal forte includes proven record of accomplishments in Industry Strategy Leadership, Enterprise Architecture, IT business management- Planning, Organizational Performance Management and developing IT strategy alignment with organizational Technology Road Map since last 13 years at Oracle.
Building & Executing GTM- Go to Market Strategy & Packages for Financial Services Industry to enable & facilitate Sales team in developing Pipeline & Revenue Generation in new areas. Led multi-functional teams under several roles at Oracle. Led xLOB teams like Presales, Sales, FSGBU & Consulting to develop Future Technology Roadmap for Oracle clients. Delivered recommendations to FSI customers on optimum alignment of Business Processes with Technology solutions. Led development of Oracle Footprint & facilitated closure of Mega deals in several roles like Business Solutions Leader, Industry Solutions Architect, Business Advisory Manager.
