Today’s tech-savvy consumer has high expectations around the complete purchase experience, right from order to delivery. This includes real-time updates on the status of orders, accurate ETAs on delivery, varied communication channels, and personalized and convenient fulfillment options.
In this roundtable, we will explore the various strategies with which businesses can meet and exceed these expectations. On the operations end, we will explore how such convenience is facilitated with efficient geocoding, automated order management, optimized route planning, real-time driver monitoring and order tracking.
We also look at how technology platforms can enhance collaboration between logistics partners such as carriers, warehouses, and to retailers optimize supply chain processes and improve overall efficiency.
Finally, we also look at how such measures helps businesses reduce costs, improve efficiency and accuracy, and enhance visibility across the supply chain.